PRIVACY POLICY
This Performance Health, LLC ("Privacy Policy") describes how we collect and use your information through a variety of digital means. By accessing or using this website or other Performance Health, LLC product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you consent to our Privacy Policy. Performance Health, LLC may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.
While this Privacy Policy is intended to generally describe our privacy practices, our goal is to also provide more detailed information at times when it's most meaningful to you. Please look for these notices within our Performance Health services.
COLLECTING INFORMATION
WHAT YOU GIVE US
We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information.
WHAT WE COLLECT FROM YOU
We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.
CHILDREN'S PRIVACY
We do not knowingly collect or solicit personal information from children under 13.
USING INFORMATION
We may use your information to do the following:
ENABLE YOUR USE
- Enhance, customize and personalize your experiences and communications
OPERATE, IMPROVE AND ANALYZE
- Operate, provide, improve and maintain Performance Health, LLC’s products and services, including analyzing user behavior and trends
- Send you administrative messages and other information. Communicate with you about your purchase, program participation, account information or customer service
PROVIDE AND CONDUCT MARKETING AND PROMOTIONS
- Communicate with you about our products, services and events, and for other promotional purposes
- Administer contests, promotions, events, surveys or other features
- Display relevant marketing to you
SHARING INFORMATION
THIRD PARTIES
We do not sell, rent, or share your personal information to third parties, except as required by federal and state laws.
SERVICE PROVIDERS
We may transfer your information to Performance Health, LLC’s service providers to conduct our business. For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management.
BY LAW OR TO PROTECT RIGHTS
We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety. We may share information to prevent illegal uses of Performance Health's products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.
BUSINESS TRANSFERS
Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of Performance Health. If this should happen, notice will be provided by posting to the website or other form of communication.
COLLECTION TOOLS
HOW WE COLLECT INFORMATION
Performance Health, LLC automatically collects information within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons ("Collection Tools").
TURNING OFF COLLECTION TOOLS
If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. Note that our websites may not recognize or respond to Do Not Track (DNT) headers from web browsers.
CHOICES
MODIFYING OR DELETING YOUR INFORMATION
You can modify or delete your profile within certain Performance Health services, through your account. Performance Health may keep information and content in our backup files and archives.
COMMUNICATION/UNSUBSCRIBE/OPT-OUT
Regardless of the settings you select, Performance Health may send you service or transaction related communications.
To unsubscribe and stop receiving messages, please change your settings with your account or follow the instructions in the email, text message, notification or other message type. If you have unsubscribed from any Performance Health communications, due to production schedules, you may receive communications already in production.
INTERNATIONAL USERS
Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow Performance Health, LLC to use and collect your personal information in accordance with this Privacy Policy.
TERMS OF USE
Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Use. Please visit our Terms of Use, which explains other terms governing the use of our products and services.
For questions or concerns, please contact your Consumer Service Representative.